Requests within country of purchase
We provide one year limited manufacture warranty for quality issue. Any damage caused or arisen by or from personal disassembling, misuse or force majeure shall not be covered under any kind of warranty. For any return, buyer shall contact us for an authorized return code or RMA. No return will be accepted without authorized return code or RMA.
Requests from outside country of purchase
Under dragontouch.com's return policy, we can get refund to customers within 14 days of receipt. We offer a free replacement within 14 days of receipt and one-year manufacture warranty with handling /repair fee according to different cases. Please note that our free warranty period does not cover the damage due to an
accident or customer misuse.
accident or customer misuse.
Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
Refund will be processed within 48 hours after receiving the returned package.
Refund arrival varies from different banks.