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Support Contact Informations

TEL
301-670-7335(US)
Mon-Fri 10am-5pm (EST)
Email
cs@tabletexpress.com

Dragon Touch A1X Plus 10.1 inch Google Android 4.4 16 GB Dual Camera Mini HDMI Output Tablet

Product Specification:

This item is currently not available in UK and CA.

FAQ

Q1 What kind of charger does it use?
This tablet comes with a wall charger with micro USB connector.
Q2 Does it have HDMI/Bluetooth?
Yes, it has HDMI/Bluetooth. And it has a Mini HDMI port.
Q3 Can I use Netflix/Skype/Square Credit Card Reader on this tablet?
This tablet supports Netflix and Skype, but not Square Credit Card Reader.
Q4 Is the memory expandable? What type of sd card should i get?
Yes. It will take up to a 32GB Micro TF/SD card.
Q5 How to set it to save my stuffs to SD card?
You can’t save directly to the SD card, but you can move stuffs to the card by entering 'File Manager' on the main screen.
Q6 How to use the GPS?
To use GPS, you need to download a map first. You can get one from Google Play store. Open the map, go back to the main-screen, and then go to SettingsLocation. Then you will see the map there and use it.
Q7 Can I use a SIM card with this tablet to make calls?
No, you can’t. There is no Sim slot on it.
Q8 Can this tablet be rooted?
We suggest you not to root it. And please note that we won’t be responsible for any damage caused by that if you insist on rooting it.
Q9 Ad says it’s with 16GB, but I can’t see that much on my tablet?
This tablet only shows the available storage after deducting the part taken up by system. And the available space is divided in two parts: one for apps and caches, and the other bigger for other documents.
Q10 Having problem in connecting it to my wifi. What should I do?
Check if you set your router to only allow certain devices to be connected. If yes, delete that setting and try again. If not, make sure the tablet is not in air plane mode, and follow this: 1) restart the WiFi router, 2) Reset the tablet. 3) Connect the WiFi again.
Q11 It reports an authentication error when connect it to my wifi. What’s wrong?
Try the following steps: 1)Go to 'setting' on the tab 'wifi’ click your router and select 'forget' your router, and then close the window. 2) Unplug your router for more than 1 minute.3) Plug the router back in and wait for it to broadcast again. 4) Try to connect the wifi again.
Q12 My tablet won’t charge and turn on anymore. Can you help me?
Try other chargers in case the charger itself is faulty. Charge the tablet for about 2-6 hours and then press and hold the power button for 30 seconds or longer.

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