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Requests within country of purchase

    We provide one year limited manufacture warranty for quality issue. Any damage caused or arisen by or from personal disassembling, misuse or force majeure shall not be covered under any kind of warranty. For any return, buyer shall contact us for an authorized return code or RMA. No return will be accepted without authorized return code or RMA.



Requests from outside country of purchase

 

Under dragontouch.com's return policy, we can get refund to customers within 14 days of receipt. We offer a free replacement within 14 days of receipt and one-year manufacture warranty with handling /repair fee according to different cases. Please note that our free warranty period does not cover the damage due to an 
accident or customer misuse.



Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.

Refund will be processed within 48 hours after receiving the returned package.

Refund arrival varies from different banks.

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